Company Profile
The House of Umami is a Japanese ingredient platform connecting U.S. chefs, restaurants, food professionals, and home cooks with carefully selected ingredients from Japan.
The House of Umami website and online storefront are owned and operated by Ys and Partners Japan Co., Ltd. (“YS Japan”). YS Japan also leads product discovery, producer relationships, product curation, and Japan-side sourcing.
Orders placed and paid for through the website’s online checkout are sold and processed by YS Japan.
Ys and Partners, Inc., a California corporation (“YS US”), provides U.S. customer support and domestic fulfillment coordination for Online Checkout Orders.
Approved B2B chef account orders paid by invoice or ACH are sold and processed by YS US. For B2B Orders, YS US handles customer service, invoicing, ACH payment coordination, fulfillment, and delivery within the United States.
The House of Umami brings together YS Japan’s product expertise and producer relationships with YS US’s local customer support and fulfillment capabilities in the United States.
U.S. Customer Support and B2B Correspondence
Ys and Partners, Inc.
5151 California Avenue, Suite 100
Irvine, CA 92617
United States
Phone: +1 (949) 263-1600
Email: contact@thehouseofumami.com
Business Hours: Monday–Friday, 9:00 AM–2:00 PM (PT)
Online Checkout Order Seller and Japan-side contact
Ys and Partners Japan Co., Ltd.
TORANOMON ALCEA TOWER 3F
2-2-3 Toranomon, Minato-ku
Tokyo 105-0001, Japan
Email: contact@ysandpartners.com